Performance management is, ideally, an ongoing quality-assurance-based process. The process provides an organization, its employees, regulatory agencies, accreditors, and other stakeholders with a structured means to support and accomplish mutually identified strategic goals and objectives.

Assume the role of a newly-hired risk management officer for a hypothetical new allied health organization in your chosen career field. You and your team will need to develop the organization’s policies.

The first item you will create will be a performance management plan. The HIM Briefings (2019) article, which includes Lean, Six Sigma, or PDSA, is located in the topic Resources. Using the resources in HIM Briefings or another qualified framework, craft a proposal (1,250-1,500 words) for a performance management plan for the new organization that includes the following:

• Organizational Goals: Provide a statement of the organization’s goals regarding workplace safety, risk management, or quality improvement; select one area, and develop five goals for that specific area.
• Outline of Organizational Objectives: Outline and provide a brief evaluation of specific objectives that support the organizational goals you previously identified, to include the use of an interdisciplinary approach to patient care.
• Rationale: Evaluate the use of the interdisciplinary approach to patient care in the performance management plan. What provisions were planned in order to include this approach effectively?
• Quality and Process Outcomes: Describe the importance of quality and process outcomes within one’s scope of practice.
• Summary of Relevant Performance Measures: Summarize the steps and measures the new organization will adopt to measure performance. Consider (a) how well measures will align with the stated goals, (b) how these measures demonstrate the importance of quality and the relationship to positive health outcomes, (c) how the measures are able to be controlled by the organization (i.e., how the organization can affect change in this area), and (d) how the measures meet criteria related to reliability and validity, and are standardized.
• Performance Baseline: Determine a performance baseline for the measures selected. This will enable the organization to conduct comparisons of desired goals versus actual results over time.
• Performance Evaluation: Select one of three commonly accepted methods to measure provider quality. Summarize the features and why it applies best to the organization. Refer to the assigned reading, “The Measurement of Health Care Performance: A Primer from the Council of Medical Specialty Societies.”
• Definition of Success: Define what success means to the organization. Now that you have chosen measures to assess organizational performance, identify what success means to the organization; otherwise, you are chasing a moving target. Be explicit in the level of performance you see as acceptable. This will change as an organization grows, but you need to start somewhere in order to get anywhere.

Provide a minimum of three scholarly resources from the readings, qualified websites, or the GCU Library in order to complete this assignment successfully.

Prepare this assignment according to the guidelines found in the APA Style Guide, located in the Student Success Center.

This assignment uses a rubric. Review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.

You are required to submit this assignment to LopesWrite. A link to the LopesWrite technical support articles is located in Course Resources if you need assistance.

Struggling with where to start this assignment? Follow this guide to tackle your assignment easily!

Step-by-Step Guide for Students:

1. Understand the Assignment:

   • Word count: 1,250–1,500 words.

   • Focus area: Quality improvement in patient care.

   • APA formatting required (double-spaced, Times New Roman, 12 pt, 1-inch margins).

2. Select Organizational Goals:

   • Identify the main area (risk management, workplace safety, or quality improvement).

   • Develop five specific, measurable goals.

3. Outline Objectives:

   • Link objectives to goals and include interdisciplinary approaches.

   • Ensure objectives are measurable and actionable.

4. Explain Rationale:

   • Justify the use of interdisciplinary collaboration.

   • Describe provisions to implement this approach effectively.

5. Define Quality and Process Outcomes:

   • Identify clinical and process metrics relevant to your scope of practice.

6. Develop Performance Measures:

   • Align measures with goals.

   • Ensure reliability, validity, and organizational control.

7. Establish a Performance Baseline:

   • Gather historical or pilot data to set realistic benchmarks.

8. Choose a Performance Evaluation Method:

   • Select from accepted methods (e.g., clinical process measures) and explain applicability.

9. Define Success:

   • Set explicit targets for organizational performance.

   • Describe acceptable levels of performance.

10. Cite Resources:

    • Use at least three scholarly sources or reputable websites.

    • Ensure APA-compliant references and in-text citations.

11. Draft, Review, and Submit:

    • Organize content under clear headings.

    • Proofread for clarity, grammar, and APA formatting.

    • Submit via LopesWrite as instructed.

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