Analysing Organisational Digital Engagement and Public Sphere Strategies

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  • What is the mission, key objectives, and strategies of the organisation, especially in relation to public sphere and public opinion?
  • Who are the organisation’s stakeholders?
  • How does your chosen organisation use online spaces and digital technology to engage with the public?
    • Through what kind of digital platforms does the chosen organisation present its public image? What is behind these choices?
    • Who does the organisation target in dissemination of its messages and information?
    • What is the content and form of the organisation’s online communication?
    • What kind of timing/frequency does the organisation use to disseminate specific messages and information?
    • How is the organisation engaging with publics through digital technologies?
    • Does the use of such digital technologies alter, extend, or refine the organisation’s engagement with public sphere and public opinion?
  • What recommendations can be made to improve the organisation’s online engagement?

Struggling with where to start this assignment? Follow this guide to tackle your assignment easily!

Step-by-Step Guide for Students:

  1. Select an Organisation:

    • Choose a company, nonprofit, or government entity with a visible online presence.

    • Gather information from official websites, social media accounts, and press releases.

  2. Understand the Assignment Questions:

    • Break down each question and align it with sections in your post.

    • Use headings and subheadings for clarity.

  3. Research Digital Presence:

    • Examine the organisation’s social media, website, apps, or blogs.

    • Note posting frequency, content type, and engagement metrics (likes, shares, comments).

  4. Identify Stakeholders and Audience:

    • List internal and external stakeholders.

    • Describe which audiences the organisation prioritizes online and why.

  5. Analyse Communication Strategies:

    • Look at content form, tone, and style.

    • Consider the timing and purpose of posts or campaigns.

  6. Assess Engagement and Public Sphere Influence:

    • Explain how digital tools create dialogue and influence opinion.

    • Evaluate strengths and weaknesses in their online presence.

  7. Make Recommendations:

    • Suggest evidence-based improvements to enhance engagement and message effectiveness.

  8. Cite Scholarly and Practical Sources:

    • Include at least 3–5 recent scholarly references or industry reports.

    • Use APA format for all citations.

    • Recommended sources:

      • [Kaplan, A. M., & Haenlein, M. (2020). Users of the world, unite! The challenges and opportunities of Social Media. Business Horizons, 53(1), 59–68.]

      • [Kietzmann, J. H., Hermkens, K., McCarthy, I. P., & Silvestre, B. S. (2019). Social media? Get serious! Understanding the functional building blocks of social media. Business Horizons, 54(3), 241–251.]

      • [Official organisational reports, websites, or social media analytics].

  9. Draft and Revise:

    • Organize responses clearly under headings.

    • Proofread for clarity, grammar, and APA formatting.

  10. Final Submission:

  • Ensure your analysis is evidence-based, logical, and fully answers all assignment questions.

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