Performance management is, ideally, an ongoing quality-assurance-based process. The process provides an organization, its employees, regulatory agencies, accreditors, and other stakeholders with a structured means to support and accomplish mutually identified strategic goals and objectives.

Assume the role of a newly-hired risk management officer for a hypothetical new allied health organization in your chosen career field. You and your team will need to develop the organization’s policies.

The first item you will create will be a performance management plan. The HIM Briefings (2019) article, which includes Lean, Six Sigma, or PDSA, is located in the topic Resources. Using the resources in HIM Briefings or another qualified framework, craft a proposal (1,250-1,500 words) for a performance management plan for the new organization that includes the following:

Organizational Goals: Provide a statement of the organization’s goals regarding workplace safety, risk management, or quality improvement; select one area, and develop five goals for that specific area.
Outline of Organizational Objectives: Outline and provide a brief evaluation of specific objectives that support the organizational goals you previously identified, to include the use of an interdisciplinary approach to patient care.
Rationale: Evaluate the use of the interdisciplinary approach to patient care in the performance management plan. What provisions were planned in order to include this approach effectively?
Quality and Process Outcomes: Describe the importance of quality and process outcomes within one’s scope of practice.
Summary of Relevant Performance Measures: Summarize the steps and measures the new organization will adopt to measure performance. Consider (a) how well measures will align with the stated goals, (b) how these measures demonstrate the importance of quality and the relationship to positive health outcomes, (c) how the measures are able to be controlled by the organization (i.e., how the organization can affect change in this area), and (d) how the measures meet criteria related to reliability and validity, and are standardized.
Performance Baseline: Determine a performance baseline for the measures selected. This will enable the organization to conduct comparisons of desired goals versus actual results over time.
Performance Evaluation: Select one of three commonly accepted methods to measure provider quality. Summarize the features and why it applies best to the organization. Refer to the assigned reading, “The Measurement of Health Care Performance: A Primer from the Council of Medical Specialty Societies.”
Definition of Success: Define what success means to the organization. Now that you have chosen measures to assess organizational performance, identify what success means to the organization; otherwise, you are chasing a moving target. Be explicit in the level of performance you see as acceptable. This will change as an organization grows, but you need to start somewhere in order to get anywhere.

Provide a minimum of three scholarly resources from the readings, qualified websites, or the GCU Library in order to complete this assignment successfully.

Prepare this assignment according to the guidelines found in the APA Style Guide, located in the Student Success Center.

This assignment uses a rubric. Review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.

You are required to submit this assignment to LopesWrite. A link to the LopesWrite technical support articles is located in Course Resources if you need assistance.

Guidelines for Performance Management Plan Assignment

1. Introduction (½ page)

Briefly introduce your hypothetical allied health organization and your role as the risk management officer.
State the purpose of the paper: to develop a performance management plan with goals, objectives, measures, and evaluation methods.

2. Organizational Goals (1 page)

Pick one focus area: workplace safety, risk management, OR quality improvement.
Write a general statement about the organization’s commitment to this area.
Develop five SMART goals (Specific, Measurable, Achievable, Relevant, Time-bound).
- Example (for quality improvement): Reduce medication errors in inpatient units by 15% within 12 months.

3. Outline of Organizational Objectives (1–1½ pages)

Break down each goal into specific objectives.
Explain how objectives support the organizational goals.
Show how an interdisciplinary approach (nurses, physicians, therapists, IT staff, etc.) is embedded.

4. Rationale for Interdisciplinary Approach (½–1 page)

Discuss why team-based, interdisciplinary collaboration is critical in performance management.
Show provisions for:
- Communication (interdisciplinary meetings, care conferences)
- Shared accountability
- Patient-centered care

5. Quality and Process Outcomes (½–1 page)

Define quality outcomes (e.g., reduced readmissions, patient satisfaction).
Define process outcomes (e.g., compliance with hand hygiene, use of safety checklists).
Explain why both are essential within your scope of practice.

6. Summary of Relevant Performance Measures (1 page)

For each measure, explain:
a. How it aligns with organizational goals.
b. How it relates to health outcomes.
c. How the organization can control it.
d. How it meets reliability, validity, and standardization criteria.

Example: Hand hygiene compliance rate (measured by audits).

7. Performance Baseline (½ page)

Define a baseline (starting point) for each measure.
Explain how data will be collected (e.g., initial audits, patient surveys).
Describe how this baseline will help track progress over time.

8. Performance Evaluation (1 page)

Select one of three methods to measure provider quality from the assigned reading:
- Structure-process-outcome framework
- Donabedian model
- Benchmarking/scorecards
Summarize features and explain why it’s the best fit for your organization.

9. Definition of Success (½ page)

Clearly define success benchmarks for each performance measure.
- Example: Achieving at least 95% hand hygiene compliance across all units within one year.
Explain how success definitions may evolve as the organization grows.

10. Conclusion (½ page)

Summarize key points.
Reinforce how the plan supports quality care, safety, and risk management.

11. References

Include at least three scholarly sources (within 5 years):
- HIM Briefings article on Lean, Six Sigma, or PDSA (required).
- The Measurement of Health Care Performance: A Primer from the Council of Medical Specialty Societies.
- At least one GCU Library peer-reviewed article.
Format in APA 7th edition.

Writing Reminders

Target length: 1,250–1,500 words.
Follow APA Style for citations, references, and formatting.
Avoid first person (“I”); use professional academic tone.
Submit to LopesWrite for plagiarism/similarity check.

Remember! It’s just a sample. Our professional writers will write a unique paper for you.

WRITE MY ESSAY

youressaygenius

313Performance Management Plan Proposal